When potential hotel guests visited the office of Sankara Hotel
general manager Moshi Perera about a month ago to discuss accommodation
details, little did he know his hotel would be one of the most protected
spaces in Kenya in a few short weeks — at least for about 48 hours.
The
visitors told Mr Perera that they were considering bringing in a
high-profile guest and if he would be kind enough to show them around so
that they could make their assessment.
As it turned
out, the visitors were from the American embassy — and as he would learn
later — he’d be one of the first people to know that US Secretary of
State John Kerry would be visiting Kenya.
For
starters, the embassy booked the requisite number of rooms that they
thought necessary for one of the most highly protected American VIPs.
He
is highly placed in the US presidential succession line, and should
anything happen to the President, Vice President, House Speaker and
president pro tempore of the Senate, by law, the Secretary of State is
fourth in line to take over temporarily as president.
The
president pro tempore (or, “president for a time”) is elected by the
Senate and is, by custom, the senator of the majority party with the
longest record of continuous service.
That means that
he qualifies for Secret Service protection even though, according to the
US Government, diplomatic security special agents protect the Secretary
of State round the clock, seven days a week, anywhere in the world.
Such is the high profile assignment that greeted Mr Perera and his team
at Sankara when they hosted Mr Kerry.
SPECIFIC REQUESTS
According
to Mr Perera, the full magnitude of what he would have on his hands
played out when the US embassy officials began making specific requests
for what they would need.
Entire rooms and spaces were
rearranged into offices to suit the needs of the high-profile guest and
his team. They established telephone and other forms of IT services that
would be used by the guest and his entourage.
“From
the flurry of activity and the special requirements, we certainly knew
that this was a very high-profile guest and that’s how we treated it,”
Mr Perera said.
When the Sunday Nation spoke
to the manager on Thursday, he said his team was still recovering from
the long hours put in to ensure that everything was picture perfect.
There was no chance for even a hair to fall out of place.
Of
the outstanding requirements that Mr Kerry and his entourage would make
use of were stand-by banking and medical services. It meant creating
space where a bank appointed by the embassy would set up their services
in case cash or foreign exchange was needed.
Similarly, there was a medical site for use by any member of the entourage should it be required.
“We, as Sankara, a local hotel, were very excited that they had chosen to stay with us,” said Mr Perera.
Sankara
is a five-star establishment in the high-end shopping, entertainment
and financial district of Westlands in Nairobi. It’s a 156-room hotel
built in a tasteful, modern style whose charm and atmosphere rest on
African art.
It boasts “a new standard in contemporary luxury and personalised service”.
DOWN TO BUSINESS
Once Mr Perera knew his hotel was to host Mr Kerry, he got down to business.
“As
a team, we prepared vigorously behind the scenes with full emphasis on
team effort. All of us needed to work extra days and extra hours and be
dedicated to call whenever necessary. There was a senior member of staff
on call 24 hours in case they needed to contact us to go over a
detail,” said the manager.
When Mr Kerry finally
arrived, the advance team from the embassy was fully in place to do a
final sweep of the rooms and to handle the check-in — in co-ordination
with hotel staff.
“But he came across as a very humble
man. He is very personable and gracious. When he arrived, he spared a
few moments to chat with us before proceeding to settle in,” Mr Perera
said.
As it turned out, the entourage had not taken
over the entire hotel, and other guests who had booked their events were
allowed to proceed with little disruption.
However,
on Sunday, the visible security increased around the hotel and some
streets were closed to ordinary traffic. Guests coming to the hotel were
required to go through rigorous checks.
“The only
disruption to our business as usual would happen when there was movement
and when we would be required to request other guests to step back
momentarily to allow that,” said Mr Perera.
A week-long
Colombian food festival had been launched at the roof-top bar with 150
guests present. “Some of them were unaware of the special goings-on
downstairs,” said Mr Perera.
The manager said the
entourage was happy to go with the menu and “especially liked Kenyan
coffee served in the Gallery; that was always busy”.
Some
of the lucky guests had an opportunity to take pictures with Mr Kerry
on request once cleared by security as he dined at the new Graze
Steakhouse.
For the food festival which the hotel had
planned long before they knew they would host Mr Kerry, the Colombian
embassy in Nairobi had flown in executive chef metropolitan Gerardo
Zabala Campos.
He has also been training three Kenyan
chefs-in-training. Mr Zabala was working alongside Sankara’s executive
sous-chef John Muriithi. They all said they were allowed to work
normally.
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